Sent money but still says "Money sent - pending" and "Money received - pending".

[adamtan29]

Hi, I recently sent money to a person in the US, but mistakenly used PHP currency instead of USD. On my account summary, it says "Money Sent - Pending". I asked the receiver if he received the money, and on his side it said "Money Received - Pending". 

The source of the money came from my credit card, and I did see a reduction of balance. But apparently the receiver said it's still pending on his side. I tried resending a very small amount in USD instead of PHP, and the money went through without a problem. Why is that? We both couldn't cancel the payment so I could have resent the money using USD. I'm not sure what's really happening. Is this because of the difference in currency?

[_Joseph_]

@adamtan29 

You may want to check how the money was sent. Only goods and services payment are put on hold. Personal payment sent as friends and family are not. There are several reasons why a money sent as goods and services to a person will be put on hold. Check below article for further details. Instead of waiting 21 days of hold, you can Confirm Receipt of the item, just follow the steps provided in the article below. Once done confirming the receipt the balance will be release automatically to the recipient PayPal Balance.

How to Confirm Receipt:
https://www.paypal.com/ph/smarthelp/article/how-do-i-confirm-receipt-of-an-item-faq4176?app=searchAu...

Reasons why there is Payment Hold:
https://www.paypal.com/ph/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987?app=sea...

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[Lhiz]

I have the sane issue now. I sent money to a friend. Did your issue got resolve?

[Lhiz]

Hello, i have same issue. Both of us can see that the money i sent is on pending status. I just recently used my paypal and first time to use it to send money to my friend. Is it normal? Its from php to Usd