Removing a debit card problem

Ahmed_gaber
Contributor
Contributor
I'm new to PayPal and I have a little problem or it's something I don't understand, I added a debit card by mistake to my account today's morning , I didn't perform any kind of transaction or transfers or anything else and when I try to remove the card again I get this message "before you remove this card add another one for auto transfers.. Unfortunately I don't have any other one and I still want to remove this debit card before closing my account " why can't I remove it!? please help.
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10 REPLIES 10

Ahmed_gaber
Contributor
Contributor
Please someone answer and tell me what to do
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te0tican
New Community Member

Hi,

I also have similar problem (can't remove my card after I added second one). 

Have you found solution for this?

tnx 

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HEER123
Contributor
Contributor

helllo,

 

try installind app on your phone and then remove card from there!

it will work!

 

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Zeiny
New Community Member

Same problem here 

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Balrog6236
New Community Member

I have the same issue and would like to remove a card from paypal. Someone please support this issue.

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PayPal_Cristina
Moderator
Moderator

Hi @Balrog6236,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. This may happen for multiple reasons, such as you have a negative balance (you must bring your balance to zero or more to remove your card), there is a limitation on your PayPal account (check your Resolution Centre for any unresolved issue), there is a technical error.  

 

If that is not the case, please try contacting customer service by phone by clicking Contact at the bottom of the PayPal website and then Call us, or reach out by PM on Facebook or DM on Twitter.

 

I hope this helps.

 

Cristina

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Dibidus
New Community Member

I cannot believe is such a hassle to close mya ccount and remove my card. Unbelievable!!! I'm so **bleep**ing stupid to have opened Paypal account in the first place. I NEED TO REMOVE MY CARD BEFOR I CLOSE MY ACCOUTN, APPARENTLY! And the message says: 

Before you remove this card, add another one for auto transfers..

What the hell???!!!! 

Is Paypal going to help me or what? I jsut dont want any freacking account with you guys, I had enough of this **bleep**!!!

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HEER123
Contributor
Contributor

HOW TO REMOVE THIS CARD?

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HEER123
Contributor
Contributor

try installing app on your phone and then remove card from threre it works!!!!!!

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