Refund
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
I recently made a purchase that did not go through due to the item going out of stock. I received an email from PayPal saying that my refund had cleared and that I should see the money in my balance. However, when I look at my PayPal I don’t even see the transaction. I called PayPal support and the automated voice made me aware of the fact that I have two PayPal accounts that are associated with the number I used to call even though I was using my personal cell. If anyone has an idea of how I can receive my refund please let me know. Thank you!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Kieranv
Good day!For details about the refund process please visit the link below.
https://www.paypal.com/us/smarthelp/article/FAQ1212
Hope this helps! Stay safe.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Refund in Payments Archives
- Cant find partial refund. Seller sent me one and I cant find it on the site or resolution center. in Payments Archives
- Getting money back from Ebay in Payments Archives
- How do I get refund on sending money to a friend that has no way to review it in Payments Archives
- Refund not received in Payments Archives