Pending Transaction Error

Alexio94
New Community Member

I am trying to remove a bank account from my Paypal wallet, however it keeps giving me the error message "We're sorry, you can't remove this bank account because of a pending transaction. Please try again later."

 

This is no longer an existing bank account and has not been active for over 2 years. I have also checked the "pre-approved payments" page but there are none set up.

 

Thanks in advance! Smiley Happy

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alexio94 

 

Then your best bet is to phone customer services to remove it for you?


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.



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Kudos / Solution appreciated.
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