Paypal's Cash site keeps redirecting to my dashboard when I try to generate a barcode

JHebbel
Contributor
Contributor

Have been trying to load cash onto my paypal business account but when I goto https://www.paypal.com/us/webapps/mpp/ppcash and click "Log In to Generate Barcode" it keeps redirecting me to my PayPal dashboard, likewise my PayPal account has no option within the dashboard for adding money except by linked bank account.

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5 REPLIES 5

Oregon11
Advisor
Advisor

@JHebbel

 

Have you tried generating a barcode with the PayPal app? Keep in mind, barcodes generated with the app can be scanned for one hour only.

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JHebbel
Contributor
Contributor
App has no such option
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Oregon11
Advisor
Advisor

@JHebbel

 

Have you tried the regular non Business PayPal App?

 

Its the first app in this PayPal link.

 

https://www.paypal.com/us/webapps/mpp/mobile-apps

 

If you are using the regular PayPal App, update to the most recent version if you haven't, and see if these options are available: Manage Balance, Add Money, Add cash at a store.

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JHebbel
Contributor
Contributor

That's the app I am using, there is no such option

IMG_3094.PNG

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Oregon11
Advisor
Advisor

@JHebbel

 

Could PayPal Cash loading be unavailable for Business accounts?

 

When you select Manage Balance, you're not seeing an Add money tab at the bottom? Sometimes deleting the app and reinstalling it will help in situations like this.

 

You can try this alternate PayPal Cash link.

 

https://www.attheregister.com/paypalcash

 

Also, and this is just speculation; if you are able to sign up for the PayPal Cash debit card with a Business account, maybe the Cash loading feature will get added.

 

https://www.paypal.com/us/webapps/mpp/cash-card

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