Paypal does auto conversion with my euro VISA from crypto.com

Harry7000
Contributor
Contributor

Hi, 

 

I request your assistance for my new VISA from crypto.com.

 

My card has EUR as base currency.

 

However PayPal considers crypto.com VISA as GBP currency card and does auto conversion when I buy something in EUR.

 

As a result, I loose very often few euros with the exchange rates not in my favor.

 

Apparently this is a known issue as per this topic : <removed>

 

- Could you please help ?

 

Thanks in advance and kind regards

Cedric

 

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1 REPLY 1

PayPal_Tricia
PayPal Employee
PayPal Employee

Hi @Harry7000

 

I'm sorry to hear of the concern with the currency the card is being charged in. 

 

You can request the currency on a card is updated to a different currency by reaching out to PayPal. There are a few ways to reach us. You can reach us from our Contact page on our site, on Facebook, and on Twitter

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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