Hello everyone,
You may have seen an article similar to this that I have posted recently yesterday. To update that, paypal is now blocking other online tutoring websites such codementor.io, prestotutors.com and others. These are two websites where one-time purchases were made and now the transactions are being blocked that not even the employees can help. I am being given security-issue as a reason but I know that obviously, that is not true.
The issue here is the algorithmn and that paypal, having detected that one online site was blocked has now decided to block other/all online transactions. First it was blocking one website yesterday when this decline chain happened. Then today, when I go to pay my tutor for prestoexperts.com it's blocking. Then, I go to pay another website and now it's blocked. This is not a security issue. This is paypal simply blocking transactions, period, and now is being deemed as "unfixable"? I was able to use a prepaid gift card visa to the first merchant yesterday and the payment went through, using paypal.
Two legitimate websites that were just used yesterday are now transaction declined when used today. These declines are false-flag positives and is affecting my ability to send time-sensitive payments as a customer, to my merchants. My money is now being held up due to paypal's inconveniences, and I cannot wait 3-5 business days for a bank transfer. I cannot use my money now as it now occupied on my balance. This has negatively affected my ability to get a tutoring service that I need, as an academia student, with tests and quizzes I need help on, and has caused unreasonable hassle. I will cannot allow paypal to affect my academia abilities because they cannot do their job as a company. I am being denied tutoring services.
Since yesterday paypal has been silently blocking one-time payment transaction with very poor reasons, and I can't see these transactions listed as block on my account. When have checked this on other sites as mentioned above, I get the same results. Instead, I get pre-script security-check responses that its for my protection when legitimate sites are being used here. I cannot trust this service to do it's job as a money merchant when it's denying its own basic online transactions as an online money merchant/company.
If they are denying transactions, based on reasons so vague that employees don't even know other than security/shadyness, that is not a good excuse. I will not be recommending this service to other college students. Paypal has put me in a very inconvenient spot right now where the results matter.
One declined transaction should not set off a chain of other websites now auto-declined that were fine yesterday. This started with a one-time transaction for $9.99 that was declined by paypal due to security/integrity issues from the first rep. Then I was able to use my prepaid giftcard visa through paypal for another online tutor website that was fine and which the transaction went through. Now today, that same website is declined by paypal out of blue, no reason than the security-check script. So then I have tried yet another online tutor website that I have also used before, and now, it's declined by paypal too. Transactions are being declined yet my account is also in good standing, with full balance, so there is no err.
2 legitimate websites all now declined by paypal. Any website I use now is being called a security/integrity issue, for one-time transactions with websites I have had positive experiences with and 0 issues. This is affecting my academia ability to get the services that I need. This issue needs to be investigated as soon as possible. I will not withdraw out more money than I already have when it is sitting, unable to use now, in paypal.
I have forwarded an email inquiry of this very problem to their department.
