Payment pending

Temp20210607b
New Community Member
I have sold an item through depop and the payment went on hold. I updated the tracking information and on Royal Mail the parcel was delivered on the 28th of may, however the payment is still on hold. What do I do?
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1 REPLY 1

Madhubala1
PayPal Employee
PayPal Employee

Hi @Temp20210607b 

Thank you for your post.
I am sorry for the trouble caused. I can understand that you are referring to the payment hold. You can click here and check why the payment has been placed under hold.
I hope this helps.
Madhubala1

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