Payment on hold

Bgouveia
Contributor
Contributor
My mother accidentally sent me money for goods or services, now it's being held for 21 days. She was just trying to send me 30 dollars for food and stuff how do I get my money clear like today.and if I issue a refund how long will it take to get back in her account so she can send it via email
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bgouveia 

 

Its down to how the payment was SENT to an account.

1. If sent using money > goods / services option then paypal would see the recipient as a seller and apply the new seller hold. They would also charge a fee.

2. If sent using the send money > family / friends option then the recipient would have the payment instantly (as long as it wasn't an echeque pending with a clearance date) with no fee. (However that option is not available in every country).

https://www.paypal.com/us/smarthelp/article/how-can-i-release-my-payment(s)-on-hold-faq3743?app=sear...


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Kudos / Solution appreciated.
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