Payment on hold

agnes0105
Contributor
Contributor

A friend from the US sent me money via PayPal, it was credited, but is put on hold. I can't see any reason why since mine is a personal account, and I am not even a seller. Please help me. Thank you.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@agnes0105 

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).


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Kudos / Solution appreciated.
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agnes0105
Contributor
Contributor

@kernowlass 

 

Thanks for the reply. I guess I need to ask the sender if the money was sent as payment for goods/services. Yes, they charged me a fee 😞

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