Payment on hold.

Bella1963
New Community Member
Absolutely DISGUSTED with there service. I sold an item on the 16th of March. Buyer received on the 21st yet no payment from PAYPAL After 5 attempts in contacting Ebay and Paypal numerous different explanations were given to me. Was told on last phone call money would be able to be transferred tonight...Yet nothing .. Never will I deal with Ebay again.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Bella1963 

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1-3 days (if you use Ebay / paypal postage).

Info in this Ebay link below about Ebays hold.

http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html




Advice is voluntary.
Kudos / Solution appreciated.
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