Payment on hold but it was not a sale it is from a friend

[Anseifert]

I received a personal payment from a friend not a sale a personal money transfer and the money is held saying that I need to provide a tracking number and all that nonsense as if it was for selling something. The money should be available immediately not over two weeks from now and there was nothing to be sold. How do I fix this is ridiculous the money was sent so I didn't run out of gas how do I change it when it was nothing being sold in the first place?

[kernowlass]

@Anseifert

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly. (However that option is not available in every country).

[IslandPirate]

Did you ever get any help?  I'm in the same boat.  PayPal Mexico does not have the "send money to friends" option and is now holding money I transferred to my husband Grrrr!  I needed that money back in our account before an upcoming trip and thought this would be the easiest way to do it.  Wrong!  I won't use PP again for this sort of transaction but what do I do for now?

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@kernowlass wrote:

@Anseifert

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly. (However that option is not available in every country).

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 Contacting PP did nothing, they just sent me the same info available online and my Spanish isn't good enough to call them online.  I can't get past the first messages.  (I'm getting him to call later).