Payment on Hold

Mdn333
Contributor
Contributor
I just sent a package to a woman in Chicago and the money she sent me on paypal is on hold. I understand that this is to protect the money, but I can’t put in a tracking number to make it go faster. Where do I go to put the tracking number into PayPal!!? Thanks!!
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

charmanderrr
PayPal Employee
PayPal Employee

Hi @Mdn333 

 

 

I have found an article that may help. Please visit the link below.

https://www.paypal.com/us/smarthelp/article/how-do-i-add-or-edit-tracking-information-for-my-transac...

 

 

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe! 

View solution in original post

Login to Me Too
1 REPLY 1
Solved

charmanderrr
PayPal Employee
PayPal Employee

Hi @Mdn333 

 

 

I have found an article that may help. Please visit the link below.

https://www.paypal.com/us/smarthelp/article/how-do-i-add-or-edit-tracking-information-for-my-transac...

 

 

If you find this helpful, kindly enrich the community with a kudos or accept it as a solution. Thanks and stay safe! 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.