Payment not received

[Agnescollins197]

Hi I'm waiting on a payment they say it's on hold as the administration charged the buyer more than they were supposed to can this happen

[kernowlass]

@Agnescollins197 

Sounds like this scam.

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Or once you have sent and they know you have become a victim they may again send you 'fake' Paypal emails stating they sent too much and you have to refund BEFORE the funds are released to your balance or you have to send a western union payment to pay customs fees etc or anything similar.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram or Western Union etc.
Delete any emails and ignore the scammers.

[Agnescollins197]

I already sent the item and they say I've to buy steam wallet gift card

[kernowlass]

@Agnescollins197 

You are being SCAMMED, that is not how paypal works at all, you are being sent fake paypal emails.