Payment Holds after Delivery

dstefaniak
Member
Member

I recently sold 4 items on Ebay, I have 100% positive feedback and the transaction went smoothly, I provided the tracking number on Friday and the items have already been delivered and the customers have left positive feedback so why is Paypal still holding the funds despite the items being delivered days ago?? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dstefaniak 

 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html




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