Payment; - Completed but Paypal balance pending?
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Hi there,
I'm new to ebay but recently I sold a few items. I checked Paypal to see that it says the payments are complete aside from one still pending due to being an eCheque.
However, when reading the Paypal balance of how much I have in my account it claims to still be pending? Is this something to do with the 21 days hold on new Ebayers? Is it safe to send those items off to the buyers and then my payment will be cleared completely due to feedback left from the buyers?
Thanks,
- Mr West.
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If you don't go through the 'new seller hold' then its unlikely you will be allowed to use paypal for selling future items.
Also if the funds are pending in your paypal account balance then the buyer has paid and if you don't send then they will file an item not received dispute to get their money back and that will again impact on you using paypal to sell in the future.
If it was Ebay then funds are never held for 21 days as long as you send trackable, with Ebays hold funds are released when 'tracking' shows the item as delivered + 3 days.
Advice is voluntary.
Kudos / Solution appreciated.
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