It has been 10 days now since I made a transfer from my bank account into my PayPal account to pay for an item. The money hasn't reached my account despite the bank providing evidence the payment was sent to PayPal from my bank account. I have lost count if the number of phone calls, emails and messages I have sent to email and I very rarely get a response. The response I have had is that there was a technical issue on the 20th and 21st of November in regards to adding funds to accounts. They know my account was effected but they still can't find my payment. I keep getting told the funds will be in my account within 24 hours but again this has not happened. I am extremely disappointed in the lack of customer support from PayPal, they don't care one bit how this has impacted on myself or what an inconvenience this has caused.
