@ShafiqmugerwaHi there my friend,
It's good that you reached out to us regarding this matter. We have a intelligent AI system capable of detecting any possible Risk threat. If the funds being moved from your balance to your bank account has a possible risk that may caused you future issues it may need to be reviewed 1st, as it is also part of our agreement with your Bank in order to protect you.
Hope this helps. Stay safe my friend.
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