PayPal Balance not reflecting on FNB Online banking profile. Help with withdrawal

AndreaHi
New Community Member

1) I received a payment in GBP and have done the currency conversion (the value of the original deposit has now decreased by around 50GBP is this   normal?

2) I have an SA bank account linked to an FNB online banking profile but the balance is showing zero USD. When i try to transfer funds PayPal wants to verify a bank card. I haven't used my PayPal account for a long time and forgotten exactly how i transfer the funds from PayPal

 

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2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi AndreaHi, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan

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zwivhuya
New Community Member

how were you able to fix it? i have the same problem.

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