Negative balance--cannot correct it

[saveur]

I have a negative balance; Two funds transfers to my account from 4 weeks ago were disputed last week.  As a result, it says that the payments from said individual are stated as "Hold-pending."  It has been like this for nearly a week, now.  I tried to click on the "Add money" button, but even then it won't let me add funds in order to return my balance to $0.00 or positive value.

[kernowlass · Accepted solution]

@saveur 

Ways to clear a negative balance.

1. Transfer funds from your bank account via the add funds function.

2. The quickest and easiest way is to get a mate or family member to send a payment via the friends / family option. As long as they don't fund it with a card it should be free.

3. Via a card over the phone with paypal.

4. Or mail a cheque as per link.
https://www.paypal.com/us/smarthelp/article/what-should-i-do-if-my-balance-is-negative-faq1905?app=s...

5. Buy something and Paypal will normally add the debt to that payment during checkout when you authorise the purchase.

[saveur]

Hi. 

     Thanks for suggesting possible solutions.  The issue eventually resolved on its own after I contacted the initial sender of funds (at the time, the wording of the dispute claim that caused the negative balance was ambiguous as to whether s/he was claiming a dispute or that someone had hacked into my account and was claiming a dispute on my part [which wouldn't make sense at all]).

     Solution 1) didn't work; I tried to add funds from my bank account, and the "Next" button at the bottom of the page didn't respond.  I mentioned this to the customer service representative. 

     I guess the resolution to my problem might have fallen under solution 2), as my account negative balance cleared after I contacted the sender.

Thanks again for your suggested solutions.