Hello @Besn,
Thank you for your post and welcome to the Community Forum!
I am sorry to know that you haven't received the withdrawn funds. A withdrawal to a bank account typically completes in 1 business day, but it can take up to 5 days depending on your bank’s clearing process. Here's the article to know more information. We would recommend contacting your bank to inquire about the receipt of the withdrawal. If the funds are still not in your bank account after 14 business days, please contact us via our website and we can then begin a search for the missing funds.
I hope this helps.
Ayesha
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