My Money on hold

matt_yu
New Community Member
Hi, paypal is asking for a receipt of a purchase from supplier. But, i dont have one since the money trasferred to my account is a donation. And it says that if i wasnt able to submit it until December my account would be limited and i would not be able to send money. Hope someone could help me with these.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@matt_yu 

 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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