Money missing in paypal

hyph
Contributor
Contributor

So i added money via bank account ( Entity + Reference ) always added money via this way and never had this problem. But now my money went down on bank  but in paypal i dont have the money?! not even the logs saying i deposited it .

It also had a popup message saying " having problems ur payment can be delayed up to 1 hour" but its been 24h and still my balance is the same before i added the money. Anyone had this before?

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1 REPLY 1

PayPal_Brooke
Moderator
Moderator

Hi @hyph

 

I am sorry to hear that you have not received your bank transfer to the PayPal account yet. So we can look into this concern further, please give our customer service a call.

 

Thanks, 

Brooke

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