Money hold

[baldyway]

Hi, I sold the item via eBay. The buyer has already taken it. Why is money still on hold?

[kernowlass]

@baldyway 

Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for 'new sellers'.

If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
Feedback does not count for payment release.

Normally for Ebays hold funds are released when tracking shows the item as delivered + 1 days (if you use Ebay / paypal postage).

If you can't supply tracking then it can be up to 21 days.

Info in this Ebay link below about Ebays hold.
http://pages.ebay.com/seller-center/payments-and-fees/funds-availability.html

https://www.paypal.com/us/smarthelp/article/FAQ1377