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Naveed147
Contributor
Contributor
Posted on
‎Apr-07-2020 09:03 AM
I cant seem to get to the live chat i dont find the box I need help with a payment. The payment was cancelled by the merchant but paypal is still holding the amount and no way to reach them.
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1 REPLY 1

walterDUB
PayPal Employee
PayPal Employee
‎Apr-08-2020 08:35 AM

Hi @Naveed147 

This article might help you to understand the status of your refund.

Stay safe!

 

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