Link a card
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I closed my past PayPal account and open a new one. but I cant link my visa card to my account and they say "This card is linked to another PayPal account. Please remove the card from the other account or try a different payment method." How can I solve this?
- Labels:
-
Bank accounts and credit cards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you didn't remove the card before you closed the account then only customer services can help you.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Sending money in My Money Archives
- Can find my linked card in My Money Archives
- Transfer funds from a preloaded card to bank in My Money Archives
- PayPal took money from my account because buyers card issuer took it in Payments Archives
- Sorry about that. We can’t complete this for you right now. You can try again in a minute or two in My Money Archives