I was charge by paypal currency converstion rate when i declined that option

NMomin
New Community Member

On my recent transaction i was charged by paypal by its own conversion rate. When i was purchasing paypal gave me 2 option where i could have been charge by paypal rates or let my credit card handle the conversion. I selected option to let my credit card handle the transaction but still i was charged by paypal conversion rate.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @NMomin,

 

I'm sorry to hear that the conversion was not processed as you intended. Please reach out to customer service to allow further investigation into this.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

Thank you!

 

Olivia

 

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