I keep getting this erro message while trying to add a new bank account.

hardset2000
Contributor
Contributor

We're sorry. We're not able to process your request right now. Please try again later.

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2 REPLIES 2

HPierce
Contributor
Contributor

Me too, dk why do I get this error!

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PayPal_Martina
Administrator
Administrator

@hardset2000

@HPierce

 

Thank you for your posts and welcome to the Community Forum!

 

It sounds like our system is preventing you from adding the bank account. In general, our system reviews every payment before it's completed and sometimes, for security reasons, it may prevent you from adding a funding source. I would recommend clearing your cache and cookies, deleting your browser history and waiting for 48 hours without accessing your account to let the system reset. This may help you solve the issue! If not, please reach out to our Customer Service directly. 

 

If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'. You can also contact us on Facebook (www.facebook.com/PayPal) or on Twitter (@AskPayPal).

 

I hope this helps!

Martina 

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