HELP!

Guadalupeanaya
Contributor
Contributor
I did a one time transaction before signing up but want to cancel it. I signed up to see if I could & I can’t! Does anyone know how I can refund it? I wasn’t a member till after purchase
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Guadalupeanaya 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
4 REPLIES 4

AnimatesTV
Contributor
Contributor

Could you please explain the trouble your having because I really don't understand what you mean by, "I did a one time transaction before signing up but want to cancel it." 

I do not think that you could do any transactions on PayPal before creating an account.

Login to Me Too

Guadalupeanaya
Contributor
Contributor
So I clicked where it says pay with credit or debit. And from there it went through
Login to Me Too

Guadalupeanaya
Contributor
Contributor
It is PayPal guest checkout
Login to Me Too
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Guadalupeanaya 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.