Failed transaction

John408
New Community Member

I authorized a payment to THUNES but the transaction failed, and the funds are not reflecting on my account. What could be the problem and where are the amounts 

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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@John408 

 

Does it show as pending or payment on your paypal account OR have you been issued a refund?


Advice is voluntary.
Kudos / Solution appreciated.
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John408
New Community Member

It is showing payment but  when I contacted THUNES they said that PayPal had not authorized the payment.

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John408
New Community Member

Also, my PayPal is reading 0.00 USD. What could be the problem?

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BrianG97
Member
Member
Experiencing same issues. How can they be resolved?
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Mesh001
Contributor
Contributor
Having the same problem. Please advise on how to proceed. This is so frustrating
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Mikeonnen
Contributor
Contributor
Same issue here. Any solution?
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