Debit card issues
Marveeen
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Posted on
Sep-14-2019
03:46 PM
Hello. I’m new here. I’m trying to add a debit card but neither the app nor the website gives me that option. I’m from Nigeria by the way
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Bank accounts and credit cards
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Sep-19-2019
02:18 AM
Hi @Marveeen,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. Please be advised when you attempt to add card, withdrawal or send payments, we check for unusual factors associated with the particular transaction. In some cases, our internal security systems may block these actions for your protection. The unusual activity can be accessing your account from a different region, usage of unrecognized or restricted networks like VPN, public networks or an abnormal transaction.
I hope this helps.
Cristina

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