How to give Kudos for a recent call in to PayPal

dawnprichardson
New Community Member

Hi!  How do I give Kudos or recognition to someone at PayPal I just spoke to?

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17 REPLIES 17

kernowlass
Esteemed Advisor
Esteemed Advisor

@dawnprichardson

 

You can't on here, you can always email your thanks but to be honest they are paid to help you and it is their job.


Advice is voluntary.
Kudos / Solution appreciated.
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kathrynv904
Contributor
Contributor

 I understand that it's the Paypal employees' job  to help, but sometimes someone goes above and beyond...far more than most other employees have or would have.  And it's my opinion that when an employee does that, he/she should be recognized for their service and kindness.

 

Chris from Dublin did that today when he assisted me in resolveing a problem with Ebay, which had also created some problems here on Paypal.  Actually, if he hadn't helped me as he did, I would have canceled my Ebay membership. And I'm a long-time (2001) member, in good standing with 100% positive feedback. Just to clarify something, Paypal was not in any way responsible for helping me, nor did they contribute to my dissatisfaction.

 

Thank you, Chris!

 

So can anyone tell me how/who I can write to give credit to Chris for his help??

 


@kernowlass wrote:

@dawnprichardson

 

You can't on here, you can always email your thanks but to be honest they are paid to help you and it is their job.


 

But I've been a 100% feedback member on Ebay since 2001, and VERY unhappy with how I was treated by them.

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Karen1234
Contributor
Contributor
Just wanted to sincerely thank Mark from Ireland. The perfect service agent. He went above and beyond to help me get set up.
I'm not very good with computers.
.he made me feel comfortable and was very patient and funny.
Much love to you Mark from Dublin Ireland. Don't.loose my phone number!!!! Lol. Hope I didn't get ya in trouble. I'm not kidding though
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Karen1234
Contributor
Contributor

Karen1234
Contributor
Contributor
Can't figure out the kudos thing. So o hope this gets to you somehow. Thank you Mark. Many kudos. I've posted so many times, I'm starting to feel like a stalker. LMAO!!! Anyways. Thanks
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margovig
New Community Member

My first days as a customer with Paypal were incredibly frustrating. I learned that policies restricted access for funds for a period of time. While this information was disclosed in the customer agreement, it was never explicity indicated anywhere else. Indeed, only when I tried to transfer funds was I informed that bank account transfers were limited to $1,000 per month. I spoke to a represenative several days ago who assured me that the issue would be resolved. In fact, when I tried again, the same issues arose. Three phone calls later, finally connected with Desiree, a supervisor, who addressed and resolved the issue. I was ready to close the account having dealt with representatives who told me I was rude. I strongly urge Paypal tol spell out certain conditions in way that new customers understand. Even so, I am still a customer and have Desiree to thank.

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nalex0811
Contributor
Contributor
Damian employee ID number 40507 needs to be recognized for his demeanor and professionalism!!! On August 12th 2016, my PayPal account, Email account and EBay account, we're all compromised. After speaking with several different PayPal representatives, I was given different information from each individual Representative. Such as.... fraudulent activity that had appeared on my PayPal credit card. One rep told me that I did not need to cancel the card, everything was taken care of on her end The next day , several other charges appeared on my card again . I spoke with another rep., and that representative told me she didn't know why the other rep.advised me not to close the card????? Better communication and training needs to be done within this organization !! There was one particular issue that I could not seem to clear up that happened on eBay. ......It was an electronic airline ticket that was purchased on eBay under my account using PayPal. Damien assured me that he would take care of my situation and follow up on all the charges that had been charged to my PayPal card. Thank you Damien, for a job well done!!!! I wish that more of the staff at PayPal had your training and professionalism!
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jjohnson18
New Community Member

I just spoke to the most patient helpful young man with PayPal. His name  Shane Daly in the Limitations Department.

I received an e-mail that I had ordered something and there was 2 charges which I did not do.

I couldn't get into my account due to forgotten e-mails I was so frustrated and Shane Daly made everything seem so easy and he was so kind. It was a real blessing to me to have such a nioce young man guide me through this crazy world of cyberspace.

I just want to thank you for hiring such nice, knowledable, patient people.Smiley Very Happy

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Lynn15
New Community Member

I just want to give praise to Cherie that works in Chandler AZ in limitations dept..She was so patient, kind, informative, helpful and totally professional..This young lady is asset to PayPal for sure...Lynn15

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