Unauthorized Charges to Ebay Seller Transaction Fees :(

mrscoquat12
Member
Member

I'm super upset with Ebay and Paypal right now! I get an email saying that $146.25 was being paid to Ebay for seller transaction fees and reimbursements. I'm OUTRAGED. I haven't used Ebay since April 2012. I kept my paypal open as I sometimes use it for online retailers. 

Upon doing some digging in my Ebay and Paypal - I see that I had originally never had a billing agreement with Paypal. I only authorized Ebay seller fees when an invoice was sent to me previously. When I looked at Paypal it showed a billing agreement was entered into on Feb 16 2013 - once again - I NEVER used Ebay at this time. 

Upon calling Paypal, I get told by the Paypal rep on the phone that it is not their fault, I entereed the billing agreement and then they transferred me to an Ebay rep without researching further. 

I have been on the phone with three different departments now and no one had been able to help me. 

 

This is ABSURD. 

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2 REPLIES 2

mrscoquat12
Member
Member

I am now on my fifth customer service rep in 1 hours and 45 mins time. Still no resolution. 

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twist_and_shout
Contributor
Contributor

hi

i've had some similar problems with both ebay and paypal...wondering what ebay was charging you for?  was it reimbursement or was it seller fees?  

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