PayPal Community

hi i've had some similar problems with both ebay and paypal...wondering what ebay was charging you for?  was it reimbursement or was it seller fees?   ... View more

and i thought i was the only one.   i have called paypal regarding this so many times that i expected them to create a department exclusively for me.  i think i know every supervisor at paypal.  soon they will run out of excuses for me and will need to hire a creative soul just to come up with new and improved excuses.    i have never gotten the same answer from any of them.  why is that??   broken promises from paypal supervisors over and over again.  what is going on????     i have been given so many different explanations to my problem.  i have been promised it would be resolved within the hour, overnight, in four days, in seven days and in 20 days.  smart connect swears it is a paypal issue and paypal doesnt have a clue what to do.   i have three wayed supervisors from both paypal and smart connect and gotten no where.  paypal thinks there is a prompt for preferences for smart connect. not on my screen. has anyone else ever seen one? the truth, i think but im not sure, was told to me by a smart connect supervisor once.   she told me that there was a problem and that they had been working on resolvong it since september of 2010.  there was no date she could give me that the problem would be resolved, nor any hope that it would be, nor was there any other solution that she could offer.  i was asked just to wait and check back once in a while, not with her, just with my own paypal account online.     last i heard from paypal was a supervisor in the philipines who was very anxious to help....but i have not heard back from him either.         ... View more

fyi, paypal has the abilirty to release the funds whenever they want.  if you call them and advise that you have tracking info to confirm delivery they can and have released the funds for me while i am on the phone.  it depends whom you speak to.   it seems that even with the positive feedback you need to call them to request your money.  it is really out of control. ... View more

I've had my share of those 21 day holds,  identity verifications, bank accounts mysteriously becoming unverified, limitations that needed to be lifted, re-verifications and on and on and on......this while on my best behavior.  I now know a few things. paypal can release the funds with just the tracking number. It depends whom you speak to and what kind of day they are having. I've been told to wait the three days and I've also had the funds released instantly, with the punch of a key. Amazing but they can do it.   Second, it is eBay and not paypal that is deciding which of those payments gets held. At least that is what paypal has told me repeatedly. paypal cannot give you a percentage they will be holding, they will not tell you if it is every fifth, every third, or if its just like the lottery .... I just want to know how you are to run a business successfully when you are not able to plan.   But this is the whip cream...Give me my shipping money. You want me to ship at the speed of sound then stop making it so impossible...paypal takes their fees timely.....no holds for them....why hold monies intended for shipment of that buyers purchase. i dont get it. oh and while im at it, can someone please explain to me why a transaction that involves a thousand dollars is any more difficult than that of a single dollar?  why do they get paid a percentage of that thousand while not performing any specialized tasks? ... View more