UNAUTHORIZED TRANSACTION

EffiBriest
Contributor
Contributor

MONEY WAS TAKEN FROM MY BANK ACCOUNT FROM PAYPAL. YET MY PAYPAL RECORD SHOWS NO HISTORY OF THE TRANSACTION. HOW CAN I GET PAST THE TELEPHONE TREE TO SPEAK TO A LIVE PERSON? 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@EffiBriest

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



Advice is voluntary.
Kudos / Solution appreciated.
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EffiBriest
Contributor
Contributor

Thank you so much!

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