The PayPal Button Generator is the worst joke of a generator

coconap
New Community Member

We have just spend mere 3 hours to create a simple PayPal Button for a customer. 

Everything we wanted was to give the buyer the opion of 3 different amounts, 4 different designs of a card, a textfield and that#s it.

But gues what PayPal did? Could you as a buyer – once the form was created and embedded on the website – choose the amount you wanted? NO. Every single time it would set you back to the first of all three amounts – let's say we have 10, 20 and 30 dollar – and I chose 30 – was forwarded to PayPal and what did I see? YEAH right! Amount 10. Great isn't it?

 

We searched and tried and created and deleted and tried once more. But then... what was that??

We found out – we were lucky! – that the names for the amounts can not be the same!

So instead of writing:

Amount           10 

Amount           20

Amount           30

 

We had to go with:

Amount 1          10

Amount 2          20

Amount 3          30

 

Are you kidding me?

Wouldn't it be awesome of there was something... I don't know.. a sign, a hint, SOMETHING, that would have told us, that this is why the form is not working properly?

 

Thanks PayPal you just stole 3 hours of my precious time with being absolute suckers at user interface designers

 

 

And you know what made it even worse?

 

I am mainly using Safari and Chrome... and everytime I want to edit a Button, PayPal automatically logs out! 

So I log back in – but noo I am not where I left (at the button generator) .. I am at the homepage of my account!

And as some genious decided to hide the button generator somewhere deep down in the dark corners of PayPal, I even have to leave the PayPal site, google "PayPal Button Generator" and THEN I am logged in and can proceed with editing.

I did this for 3 hours straight – until I tried with firefox, which apparently is PayPal's favorite browser as they actually thought about how to set up theit logout automatism within this browser.

 

Once again PayPal: get your **bleep** together!

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

Interesting, been using PayPal for a long time, have not encountered your issues.  The issues you described concerning the variables is database basic 101, each variable has to have a unique name.  Of course, there's no ownership here, it's just easier to blame someone else.

 

As for the browsers, they are not all the same when it comes to reading HTML.  Yes, there are HTML standards and if each web browser author followed the standards, it would be a perfect world.  Again, unfortunately they don't.  What's really annoying is, a knowledgeable web designer must test his or her code with each major web browser to ensure that their code is compatible across all platforms. That's what professionals do. 

 

You only wasted 3 hours, typically that's  nothing for the folks who make a living at developing compatible code.  Don't think anyone will feel sorry for your whining. 

 

Here's the best part.  You do have a choice when it comes to using a transaction processor. There are alternatives. If this one does not work for you, there are others, check out this info

http://www.stayonsearch.com/top-10-paypal-alternatives:

 

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