Closing A Dispute Before There's Been a Resolution

flynfuzz
New Community Member

I am most upset that PayPal has closed my dispute simply because the vendor "approved my refund and promised to have it to me within 5 days."  That's been the problem all along !

 

They've been promising a refund within 3-5 business days for nearly 3 weeks now !  The 3-5 business days has come and gone several times - no refund.

 

But PayPal closed the dispute - which prevents me from excalating it - should this latest promise of payment also prove false.

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

If you paid by credit card, suggest contacting the card issuer for assistance, it's possible they can do a chargeback for you.

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