Update Address with Canadian Debit/Credit Card

kelseyluo
New Community Member

I can't seem to update my address through a new debit/credit card, because PayPal won't let me change it to a Canadian postal code. Has anyone else had that issue?

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1 REPLY 1

moneymatters168
PayPal Employee
PayPal Employee

@kelseyluo

 

I hope you are well.

 

PayPal accounts are country specific. You need a local address and phone as pa| of minimum requirements. The account information address page is designed to recognize postal code formats. So your account should be Canadian for the system to accept the postal code.

 

I hope this clarifies. 

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