Unable to edit company profile.

patxio
Contributor
Contributor

Hi, I'm here new with a Business account. But whenever I'm trying to edit my company profile, despite putting down all necessary entries accurately, the following message - "Sorry, we are not able to process your request. Please check your entries and try again."  appears always, over and over again. (see attachment below)

paypal 2.jpgf

Please let me know if anyone else has had the same issue. This is kinda frustrating. 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@patxio 

 

What is that dot or comma in the email address field? Could that be causing the issue?


Kudos & Solved are greatly appreciated. 🙂
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Thuzitha
Contributor
Contributor

I could update one "Beneficial owners" and when I try to update the 2nd beneficial owners it shows me the same error message and now I cannot make modifications to the first one.

 

Did you get this fixed by the way?

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