Removing Phone Number

[Shaytay71]

How do I delete old phone number? Paypal keeps wanting to send verification code to a phone number I no longer have access to.

[kernowlass]

@Shaytay71 

https://www.paypal.com/us/smarthelp/article/FAQ947

[Shaytay71]

Thank you for that info. I have already looked here. I was able to update phone number.

[MoulayHicham]

Hello,

I have the same problem, I tried to delete the old phone number, but PayPal doesn't give me access to delete it, on the other hand, I was able to modify it with a fixed phone number, but when I wanted to add information from a new bank account, a security system asks me for a code sent to the old number!

So the old number is still saved on my profile, even if I added a new phone number as a default number.

I appreciate your help!

Thank you very much,

[wonderny2]

When I asked about this in the "message center" they sent me to the unhelpful article also and then suggested that I could Cancel My Acct and start a new one.   Really.... that's an option? sad really sad