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Phone number change

rickyd3
New Community Member

Phone number change

Hi, PAYPAL will not accept my new Philippines phone number in the 'change phone number section'.  Ideas?

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Phone number change

@rickyd3 

 

You have a Canadian paypal account so have you moved to the Philippines?

 

If so then as Paypal is country specific if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.