Hi @bkgitonga,
Thank you for your post and welcome to the Community Forum!
I am sorry to hear that you are having difficulties in confirming your phone number. Have you ever confirmed the same number on another PayPal account? If yes, this may cause an issue. If the account is still active, please log in and remove the phone number from the other account. If the account is now closed, you can call our Customer Service for further assistance. If you have never confirmed this phone number before, I would recommend removing it and adding it again to your PayPal account.
If you would like to call in, you can find the correct phone number for your country by clicking 'Help & Contact' at the bottom of the PayPal homepage and by clicking 'Contact us' and then 'Call us'.
I hope this helps!
Martina
