How to link my PayPal with my Smart Connect
Grizjack
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Posted on
May-20-2020
12:15 PM
About 6 wks ago PayPal put my acct on hold thinking there was suspicious activity. Got that situated. When they reinstated my acct everything was blank. No SS#, no debit card #, no link to be able to pay my smart connect acct. I have contacted PayPal via messages 3 times, talked to 6 different people, each telling me they can't help. Giving me to someone else. I have talked to Synchrony bank, they say they cant help had to come from PayPal. Smart connect says PayPal has to do it, PayPal says smart connect has to do it. I've talked to 4 different people on the phone just today. Each saying someone else has to link the accts. Does anyone else have any ideas since PayPal doesn't know what the heck they're doing? Thanks
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sharpiemarker
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May-20-2020
12:30 PM
There are no current documentation on how to reconnect SC back to PayPal account through our account should they become unlinked. It has to be done through customer service if they are even able to. Keep calling until you can get someone that can help. You can apply for PayPal Credit instead and contact Synchrony bank to continue paying off your SC account.
Kudos & Solved are greatly appreciated. 🙂
Grizjack
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May-20-2020
12:33 PM
sharpiemarker
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May-20-2020
12:37 PM
You will have to continue to contact Synchrony about paying it if they are also managing the Smart Connect accounts.
Smart Connect is supposed to be found in the Wallet page.
Here are all the Smart Connect Help documentation:
- What if I want to set my PayPal Smart Connect account as my preferred payment method within my PayPa...
- Can I request an increase to my credit limit on Smart Connect?
- Can I still access or service my PayPal Smart Connect account online if I close my PayPal account?
- Who issues the PayPal Extras Mastercard, eBay Extras Mastercard, PayPal Cashback Mastercard, and Pay...
- What is PayPal Smart Connect? Where can I use it?
- What is the credit limit on my Smart Connect account?
- What if I want to close my PayPal account and I keep a PayPal Mastercard or PayPal Smart Connect acc...
- How can I view my PayPal Smart Connect transactions, statements, and payments due?
- How do I use my PayPal Smart Connect when making a purchase with PayPal?
- What kind of customer support does PayPal Smart Connect provide?
- Can I pay my PayPal Smart Connect account bill using a balance?
- Can I still make purchases using my PayPal Smart Connect account if I close my PayPal account?
- Can I access cash with my Smart Connect account?
- How do I make payments on my PayPal Smart Connect account?
- How do I change my personal information on my PayPal Smart Connect?
- How do I contact a PayPal Extras Mastercard or PayPal Smart Connect customer service representative?
Kudos & Solved are greatly appreciated. 🙂

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