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How long to update name?

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Contributor

How long to update name?

PayPal asked me provide a tax ID, but it keeps saying there is a problem. The name on my account is not my full, legal name, so I submitted the information to update it, hoping that would fix the problem. I submitted that information last week and my name has not been updated. How do I check on the progress?

2 REPLIES 2
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Esteemed Advisor

Re: How long to update name?

@paulmkelly 

 

You can change the name on your account (up to 2 characters) if it's misspelled, and only once after creating your PayPal account. It is not possible to change the name on your account to another person's name. If you are making a legal or major name change, you'll be required to upload some documentation as proof of name change. This review usually takes up to 5 business days. 


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: How long to update name?

Yes, I uploaded the required documents. It has been more than 5 business days.