How do I close my account?

kjkoster
New Community Member

Dear All,

 

I am trying to close my account. Pressing the button leads to an error.

Alternatively I would like to contact the helpdesk to have them resolve it for me. No idea how. The service site is a giant loop that goes back on itself but never arrives at a useful article.

Kees Jan

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2 REPLIES 2

cBroyles
Contributor
Contributor
I can't even login but they had no problem suggesting to delete my account. Just give em a call to be connected to a bunch of india peeps that have no clue what they are doing.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@kjkoster 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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