PayPal Community

I have the same issue. Called the india based customer support and changed my number to my current number. after 3 weeks it still gives me my old number for 2FA. Good luck... ... View more

I made the same mistake. Call them to connect to India and update your number and delete old number. Good luck! I still get my old number when I try to login to my main account. ... View more

I'm reaching this level of frustration because I can't login to my main account due to a phone number change. Good luck. Customer support is useless! ... View more

I can't even login but they had no problem suggesting to delete my account. Just give em a call to be connected to a bunch of india peeps that have no clue what they are doing. ... View more

Changed my number and called CS to update it.... Still get my old number as a security check. PayPal CS is completely worthless. They can do a account reset but cannot disable 2FA from my main account which has money in it. This is my new account since I cannot log in to my main account. I guess try to call CS and update your phone number, most likely will not work and have to talk to people from India that have no clue what the hell they are doing. ... View more