Closing my account
Brozi6969
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Posted on
Nov-14-2020
11:01 AM
PayPal have decided to permanently close my account and I have £219 in there they won’t let me do anything with it and holding it for 180 days it’s not right or fair and I can’t call them as they never there and every email I get I get a robot reply I want it sorted
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Account Limitations
2 REPLIES 2
kernowlass
Esteemed Advisor
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Nov-15-2020
04:03 AM
Its sorted after 180 days.
If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.
If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.
Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions
Paypal also may request further documentation from you before you can withdraw those funds.
Advice is voluntary.
Kudos / Solution appreciated.
Brozi6969
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Nov-15-2020
04:51 AM
They have said there decision is final but 180days (6months) is a complete joke and waste as I need my funds I can’t Ben ring them no one answers at all I message them and get stupid automatic responses I have reported them because in the UK it’s illegal for them to hold my money
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