Closing My Account

sojo_15
Contributor
Contributor

NOT A BUSINESS OWNER JUST WANTED TO OPEN A PERSONAL ACCOUNT

 

Actually I was trying to create a personal account but once I tried to select the 'business' option it didn't allow me to go back and choose 'personal'. I've had no choice but to continue because my email was already used in signing up. Now Paypal obviously won't let me close the account due to it's processing fee. What should I do to resolve this?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@sojo_15

 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
You can click on help / contact bottom left of every Paypal page for contact options for your country.







Advice is voluntary.
Kudos / Solution appreciated.
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sojo_15
Contributor
Contributor

Is there like an international and toll-free number (if possible) that I can call? Because I know that the one showed in the 'Contact Us' page is for local US residents only not for international clients.

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