my card

Vesnatg
Contributor
Contributor

Respect,
you sent me a message that my card is expiring this month. I received a message from my bank saying that they had extended my card until the 12th of this year due to problems with the corona virus. My card was renewed electronically. Will you accept this or should I do something else to accept my card extension?
Thank you for understanding  

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2 REPLIES 2

Jown10
PayPal Employee
PayPal Employee
Hi @Vesnatg Thank you for communicating with us. If your card is eligible for automatic updates with PayPal, we may update the card for you when new information is available, including a new expiration date or a new card number. Any billing agreement and payment preference associated with the old card will be migrated to the new card. We may also remove a card on your behalf if the card becomes unusable or has been closed. Here's how: Click Wallet at the top of the page. Click the card you want to update. Click Edit. Enter your new expiration date and click Save. Hope this helps. Stay safe.
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Vesnatg
Contributor
Contributor

I tried that, but they don't accept those three numbers on the back of the card. I need to contact my bank so I'll see what they say. Thanks for your help

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