lack of logging yet details is correct

1613
New Community Member

hello guys please assist,few days ago i happened to be hijacked by thugs ,stolen all the variable item and harmed me,one of my item they picked is my phone and my laptop,a day after i managed to by another laptop and download a new applications like chrome,once i tried to log in my paypal fails,try to access it states.>SORRY,WE COULD NOT CONFIRM IT IS YOU> i try to reach paypal customer care fails since i must log in,

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1 REPLY 1

MLGore
PayPal Employee
PayPal Employee
Hi there my friend,
I'm so sorry to hear about what happened. I can't imagine being in that situation. Must be very difficult for you.Hope everything is good now. We really need to look into that. Due to the current Pandemic that happened our Customer Service team is unavailable. I suggest you log in to our website www.paypal.com to be always updated when we will be available or you can try our Chat Support Option.
For Chat Support Option
CONTACT US
1 Log on to account
2. Click HELP at the top menu.
3.Scroll down and click CONTACT US.
4.Scroll down to click EMAIL US or other contact options.
Hope this helps. Stay safe my friend.

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